Terms & Conditions

  1. Your Agreement with Eventa
  2. Payment to Eventa
  3. The Eventa Package Prices
  4. Third Parties
  5. Insurance
  6. General behaviour
  7. Cancellation of your package
  8. Law & Jurisdiction
  9. Complaints Policy

1. Your Agreement with Eventa

"Eventa" is a trading name of The Original Stag Company Ltd. To book an event / package with Eventa you must place a deposit as specified by your event consultant. By placing this deposit you confirm the accuracy of all information provided and accept these terms and conditions on behalf of yourselves and anyone else in your party. The agreement between yourself and Eventa only comes into existence once your booking has been formally acknowledged in writing by Eventa. Unless you advise us to the contrary we will assume that every member is over the age of 21 years. Unless you contact Eventa in writing within 24 hours of receiving Eventa's written acceptance, you will be deemed to have agreed to the contract terms. The terms and conditions and general information constitute the entire agreement between you and Eventa. It must be understood that those booking via telephone or e-mail accept our booking terms and conditions.
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2. Payment to Eventa

If you are booking a package / event more than 56 days before the date of the tour/ event, you must pay a deposit of £20 per person unless specified otherwise by your event consultant. The balance of the sum due must be paid at least 56 days before the date of the tour/event and if you should fail to make this payment the deposit will be retained and Eventa will consider the tour cancelled.
All bookings that are confirmed by Eventa are strictly on the understanding that no decrease or allowance will be made if less persons than stated on the booking actually attend the event, and the full payment stated by us at the time of the booking will in any event be due. If you request that more people are added after the booking is accepted by us, this will be strictly subject to our agreement and, if agreed, to additional deposit being paid
If you book a tour /event within 56 days of the date of the tour, the full cost of the tour is immediately payable. All AMEX card payments will carry a 3% processing surcharge & all other credit cards will be subject to a 2.5% surcharge. All debit card transaction will be subject to a 1.5% surcharge.
Under all circumstances; all deposits, part payments, full payments, installments, treatments, theatre or show tickets, administration charges, service fees, transfers are non refundable and non transferable.
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3. The Eventa Package Prices

The price of the package / event is as detailed on the website / general information. Prices shown are correct at the time of going to the press but please note that the price may change as a result in suppliers of services or other relevant matters pertinent to your booked tour/ event. Eventa will advise you in writing of any increase in charges payable which must be paid in full prior to the event date. Eventa reserves the right to change any of the event/ facilities or prices described on the website before the agreement between you and eventa is concluded. All Price are exclusive of VAT.
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4. Third Parties

In making arrangements on behalf of our customers, we enter into contracts with third parties for provision of all the required facilities including the provision of tickets for entry to the event/occasion. In doing so, We act as your agent strictly on the basis that (a) we will incur no liability whatsoever as a result of any such arrangement and (b) Your contract with Us is subject to the terms and conditions of contracts with third parties. In the event that a third party fails for any reason to provide facilities or tickets that have been requested, or to honour a booking, we shall have no liability to you. If you do not agree to the alternative, or if we are unable to arrange an alternative, we will only be liable to you for the return of monies paid by You in respect of the booking, but otherwise We shall have no liability to You.
In exceptional circumstances a third party may see fit to stop an activity at any time if they feel continuing an activity would cause injury or harm to its staff or to any other persons at the site. An activity site or venue reserves the right to exclude persons considered to be medically unfit and persons considered to be under the influence of alcohol or drugs. In the cases outlined in this paragraph you will not be entitled to any refund whatsoever.
In the event of bad weather making an activity unsafe and a third party cancelling all or part of an event; you will be entitled to a refund of the cost of the event (or part) which is cancelled. We will have no further liability to you for the cancellation.
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5. Insurance

Eventa is fully insured in respect of public liability and professional indemnity risk in the event of negligent bodily injury, property damage or financial loss. Specialist Personal Accident covers is available for individual group members. Details upon request.
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6. General Behaviour

Despite our suppliers being aware of the nature of Christmas parties, you are expected to respect your environment and other people around you. All suppliers and hotel have every right to terminate, without notice, your stay or activity under threat of vandalism, violence or any other behavior deemed inappropriate by them. In such cases all insurances will be invalidated and you will not have any entitlement to a refund of any kind whatsoever. We accept no liability for any accident or misadventure that occurs while any of your group is under the influence of drinks or drugs.
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7. Cancellation of your package

If Eventa changes or cancels an event that has been booked, unless you choose an alternative/tour, any monies paid by you will be returned in full. In the event of an alternative event / tour being booked at a different price to that cancelled then an appropriate refund or further payment will be made as applicable. If we are unable to provide any event or service due to any reason beyond our control, a replacement will be found.
In the event of you cancelling for whatever reason a booked tour / event with Eventa, you must do so in writing 56 days or longer before the first event commences, in cancelling the booking within this period you will forfeit any deposit paid to us. Furthermore, in the event of cancelling the whole reservation more than 56 days before the event date, any monies already paid by individual group members will also be non-refundable. In the event of cancellation 56 or fewer days before the tour / event the entire cost shall be payable. Eventa will not be responsible for the cancellation of any event due to force majeure.
If any payments have been made up to the final payment date as detailed in your booking confirmation and we do not hear from the group leader the booking will be closed off with these figures. After this date if we do not hear from the group leader within 2 weeks of the weekend date we will be forced to cancel the weekend in respect of our suppliers and any payments made to said supplier prior to this date will be non-refundable. The suppliers may then fill your allocated slots at their discretion. All monies at this stage will be non-refundable and to re-establish the booking you must place a further deposit and the full booking cost.

In the event of an extension on your final payment date, all payments received on your booking up to the original final payment date and new final payment date are non-refundable.
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8. Law & Jurisdiction

This agreement is governed by English Law and shall be subject to the jurisdiction of the court of England and Wales.
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9. Complaints Policy

If you have a complaint regarding any aspect of the tour/event, you must communicate your complaint to the supplier of the service concerned at the earliest opportunity and also contact Event to let us know of your complaint. If you do not inform the supplier of the service as well as Eventa as soon as possible, at least within 48 hours of the complaint occurring, Eventa will not be responsible for the complaint. If the complaint has not been dealt with to your satisfaction before your return home, then you must make a complaint to Eventa in writing no less than 28 days after your return from the tour/event. If you do not comply with the complaints procedure, Eventa will not be responsible for your complaint.
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